Operational Analysis Enhancement
In a budget constrained environment, organizations are challenged with operating more efficiently with fewer resources. TeraThink provides operational analysis to identify opportunities to enhance efficiency across an organization. Our approach provides an unbiased and comprehensive view of an organizations people, processes, and technologies and drives performance improvement across the enterprise.
Business Process Analysis and Reengineering
Business process reengineering (BPR) began as a private sector technique to help organizations fundamentally rethink how they do their work in order to dramatically improve customer service, cut operational costs, and become world-class competitors. A key stimulus for reengineering has been the continuing development and deployment of sophisticated information systems and networks. Leading organizations are becoming bolder in using this technology to support innovative business processes, rather than refining current ways of doing work. Not surprisingly, BPR has captured the interest of federal agencies, which are faced with an urgent need to reduce costs and improve service to the American public.
TeraThink leverages a proven approach to BPR and standardization called TRANSFORM—which focuses on aligning business processes and operations to business systems in a way that maximizes off-the-shelf methods and minimizes the need for system customizations.
Enterprise Performance Measurement Strategy
In the age of shrinking operational budgets, it is essential that federal agencies maximize the return on all investment resources. Further, performance improvements are a key desired outcome of any business modernization effort. TeraThink professionals therefore understand that an effective Enterprise Performance Measurement Strategy starts by defining the agency’s mission and strategic goals, cascading those goals down into agency business operations in a way that maximizes the return on invested resources and leverages processes that deliver the desired outcomes.