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A Busy 2019 for TeraThink Out in Our Community

By Scott Gold | Jul 25, 2019

TeraThink Ready to welcome veterans at Honor Flight in Dulles AirportTeraThink was recently recognized as one of the Top Workplaces in Washington, D.C. by the Washington Post. One of the reasons why we are regularly recognized as a top workplace is our community efforts. As the lead for TeraThink’s Community Service Team, I wanted to once again share some of the great and impactful things our employees have recently been involved with in the community.

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Is Jira Doing More Harm than Good?

By James Fintel | Jul 15, 2019

Keeping track of things on an agile project can send your brain in multiple directions without some disciplineAnyone who works in agile software development knows how important it is to have an issue tracker application. These applications show the issues your team has completed, is working on, and will be working on in the future.

For many teams, Jira is the issue tracker of choice. One of the perceived advantages of Jira is that it serves as a “single source of truth” across an organization. This gives managers an accurate view into the progress, or lack thereof, of an organization against its product development goals.

But is Jira, or any issue tracker application, suited to this role as single source of truth? Is Jira an anti-pattern; poised to attack us when our back is turned?

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Innovating Using Tableau To Understand Your Data

By Beth Bauer | Jul 11, 2019

Just like hiking the Appalachian Trail, you only have to be willing to start with TableauOften, to do something worthwhile, getting started is the hardest part. Take going to the gym or writing this blog post. I feel great once I’m done, but I can come up with a million excuses not to even begin.

And so it is with data visualization, at least historically. Analysis paralysis rears its ugly head and you’ve thought of too many ways to depict your data to even begin to put pen to paper, or cursor to application, as the case may be. Conversely, you’re at your computer with a blank slate staring back at you and no earthly idea how you’ll begin to fill it. Sometimes, you have something created but the hoops you’d have to go through to change it creates a barrier to – you guessed it – starting.

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Learning To “Aim High” From Deborah Lee James

By Dan Maguire | Jun 10, 2019

Deborah Lee James taking questions and sharing her wisdom as Dan Maguire and other attendees listen closelyHere at TeraThink, we work to create opportunities for everyone to learn. Recently we had the opportunity to have the 23rd Secretary of the Air Force, Deborah Lee James, talk to us about her new book Aim High: Chart Your Course And Find Success.  Hosted by our Leadership Community of Practice, Debbie shared some lessons learned from her very impressive career.

I am lucky enough to know Debbie in her role as a Board Member here at TeraThink. I knew that her insights and inspiration would be spot-on for our audience. As outlined in her book, Debbie told us her story. She shared how failures had become successes and about how a path that seemed clear was actually not. Most importantly, Debbie told us that having purpose and passion are keys to a life well lived.

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Join TeraThink At Alfresco’s 2019 Government Summit

By Laurence Hart | May 10, 2019

2019 Alfresco Government SummitAlfresco is bringing their Alfresco Days series of events back to D.C. again on May 23. The 2019 Alfresco Government Summit focuses on generating discussions around leveraging Alfresco as a platform in the cloud. Specifically, as an open source content services platform living in AWS.

TeraThink will be there again this year to talk about how we make content services work using Alfresco in AWS. We have been leveraging the content services platform (CSP) approach to deploying enterprise content management (ECM) for a few years. During that time, we’ve learned a lot of lessons. We will be bringing that expertise to the Application Platform Revolution Panel moderated by Alfresco founder John Newton.

Before the 23rd, I want to take a few minutes to giving you a preview of some of the thoughts we will be sharing.

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Digitally Transform Your Processes and Information Governance Policies

By Laurence Hart | Apr 8, 2019

Looking at these boxes of records in the window you have to wonder if the retention is driven by how much space they have or actual business need.One of the great things about using content services in your digital transformation efforts is the automation a lot of information governance processes. You can link business entities, automate the application of policies, and reduce duplicate content. All of which increases reliability of information and reduces redundancy. The newly digitized processes streamline the work that you do daily, increasing your ability to innovate across your business.

Sounds great, right?

But what about those policies you are applying? Have you thought about what they are doing? Do they reflect the realities of your day-to-day? Now that you are no longer dealing with paper and information silos, you can revisit your records policies that were written years ago.

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Is Your Organization Agile Or Is It All BS?

By James Fintel | Mar 27, 2019

A large bull on a green field that has clearly been well fertilizedDo you suspect that your company’s commitment to agile consists of jargon and sloganeering, as opposed to actual organizational and cultural change? Then you would do well to refer to this pamphlet on Detecting Agile BS (pdf) produced by the Department of Defense’s (DoD) Defense Innovation Advisory Board (DIB) in October of 2018. The DIB established itself to bring the best practices and innovations of Silicon Valley to DoD software development. The pamphlet was the result of luminaries such as Eric Schmidt, Reid Hoffman, and Neil deGrasse Tyson coming together turning their gimlet eye towards true agile practices in DoD software development.

I’ve excerpted some interesting parts of the pamphlet below and tied in some of my perspectives based on my current TeraThink project at U.S. Citizenship and Immigration Services (USCIS). Full disclosure: TeraThink is a for-profit company, and as such is not 100%-free of BS. However, I like to think we have less BS than most. I’ll detail why through highlighting key flags that a projects is not truly agile.

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Defining Our Core Values

By Dan Maguire | Mar 25, 2019

TeraThink's Leadership Team taking a moment together during a company eventWe merged over a year ago and it has been quite an experience. One of the things we had to do is combine our core values. After our merger, we had two very complimentary, but different, sets of core values. While we were all working well as a team, we needed a unified set of core values that reflects all our amazing employees here at TeraThink.

During the process, it was important to us to keep the strengths of both sets of values while still moving forward as a new company. We both shared a similar vision of sustaining an innovative and driven workforce. Additionally, we understood that our culture is the currency that we bring to our clients.

Through combining the best of both companies, we introduced: Own It, Create It, Share It, and Crush It. It’s our vision these values will inspire our employees to further enhance our capabilities and resources for the clients we serve. (more…)

TeraThink Wins Financial Management Systems Information Technology Support Services IDIQ By PBGC

By Dan Maguire | Jan 23, 2019

We have been selected as the prime contractor by Pension Benefit Guaranty Corporation (PBGC) for their Financial Management Systems-Information Technology Support Services (FMS-ITSS) contract. This five-year unrestricted single award IDIQ (indefinite-delivery indefinite-quantity) contract, with a $100 million ceiling, represents exciting new work for TeraThink. The award demonstrates the continuing success of our strategy to lead transformation initiatives. We welcome the opportunity to support PBGC in achieving their strategic goals.

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Reflecting on a Transformative 2018

By Joe Costello | Dec 19, 2018

A Tom & Jerry hot eggnog drink as served at Karl Ratzsch's, Milwaukee, WI.This time of the season always presents a good point to reflect on the past year; to take stock of key accomplishments and milestones while also looking to next year and the opportunities it presents.

For TeraThink’s ServiceNow practice, this has been an exciting year that has ushered in a number of client successes. It has also seen the addition of some great talent to our team and the establishment of our ServiceNow community of practice.

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