Posts Tagged ‘AGA/IAC Shared Services Summit’

Building Trust in Shared Services

Dominion Consulting's booth at Shared Services SummitWhat is TeraThink’s role in Shared Services and how do we apply it to our solution areas?

I found myself thinking about this question while I attended the AGA/IAC Shared Services Summit last week. Within the industry, most agree with the long term vision of this most recent Shared Services initiative, which is consolidating Financial Management to four approved Federal Shared Service Providers. I listened to a number of excellent speakers talk about the importance of moving to Shared Services, the benefits with respect to minimizing Total Cost of Ownership, bringing efficiencies in how the government operates financial management, and most importantly allowing an agency to “focus on its mission”.

I agree with all of those principles, but I also found a common theme amongst the speakers…the need and want for agencies to do something that is often lost in government…and that is build trust. Trust is something I have often heard from my clients when discussing Shared Services. The thought that “we have been doing this so long, no one else does it like us”, so how can we trust another Federal Agency successful manage our financial management system in a Shared Service environment.

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