I’ve been speaking a lot about content services of late. At TeraThink, we are a big believer that good content services are a solid foundation for excellent user experience. This is why I’ve been focused on dispelling some of the hype around content services. One of the reasons I, and TeraThink, have been trying to push past the hype is because we are actively using content services to deliver solutions at scale.
Along the way, we’ve been trying to share some of our lessons. James Fintel shared what we’ve learned about building content services agilely using Kanban. What I wanted to share was some of our lessons on the delivery of content services to a government agency.
In 2014, the White House issued a Presidential Memorandum on Modernizing and Streamlining the U.S. Immigrant Visa System for the 21st Century. It called for the Department of Homeland Security (DHS) and the Department of State (DoS) to streamline and improve the legal immigration system. Specifically, it spells out the need to :
Modernize the information technology infrastructure underlying the visa processing system with the goal to reduce redundant systems, improve the experience of applicants, and enable better oversight.
As part of our ongoing support of the U.S. Citizenship and Immigration Service (USCIS), TeraThink was engaged to implement a digital solution to automate USCIS’ implementation. The solution required integration not only with USCIS’ own internal modernization program, but also that of other Federal agencies. We took an API first approach, using MuleSoft to orchestrate all the interactions between the different players. The end result was a successful launch and the creation of a new content services foundation for USCIS.
TeraThink was awarded a new contract from the Department of Homeland Security (DHS) – U.S. Immigration and Customs Enforcement (ICE) – Office of Chief Financial Officer (OCFO) for Data Management and Support Services. TeraThink will continue development of a non-proprietary physical data model and archive to be used by ICE. This support includes Program Management and Support, Functional and Data Analysis, Data Modeling, Data Quality Assessment, and Data Cleansing, Data Loading and Validation Processes, Maintaining a Data Dictionary, and Automation.
TeraThink was awarded a prime contract on the USCG Audit Remediation BPA. The solicitation was released on the GSA FABS contract vehicle and is estimated at a $100M ceiling. The tasks expected to be released on the vehicle will provide support for the USCG as the organization seeks to resolve audit deficiencies as well as other related financial management services.
CACI Federal Inc and TeraThink Corporation have been selected by the Department of Homeland Security (DHS) to receive the 2011 DHS Mentor-Protégé Team of the Year Award under the DHS Mentor-Protégé Program. Our firms are being recognized for developmental assistance accomplishments and contracts and subcontracts obtained in fiscal year 2010.
TeraThink enters into a formal Mentor Protege relationship with CACI International Inc. at the Department of Homeland Security.
TeraThink is awarded a multi-year contract to support a DHS agencies Oracle Financial sytem environment as a subcontractor to SRA Spectrum Solutions Group, Inc.
TeraThink is awarded DHS EAGLE IDIQ contract in functional categories 1 and 4 as a teammate to QSS Group.