Anyone who works in agile software development knows how important it is to have an issue tracker application. These applications show the issues your team has completed, is working on, and will be working on in the future.
For many teams, Jira is the issue tracker of choice. One of the perceived advantages of Jira is that it serves as a “single source of truth” across an organization. This gives managers an accurate view into the progress, or lack thereof, of an organization against its product development goals.
But is Jira, or any issue tracker application, suited to this role as single source of truth? Is Jira an anti-pattern; poised to attack us when our back is turned?