One of our core solutions at TeraThink is Information Management. It is a term that we, and the industry, use to encompass a large collection of skills and expertise centered around content and information. Information Management is also a critical part of everything organizations do every day.
How do we define that collection of skills? Stated from a high level:
Information Management (IM) is a strategy for the coordinated management of all information throughout an organization, allowing for people and systems to find and use information from within any business context.
The goal is to provide people the right information at the right time and be confident that nothing is being overlooked. We make sure that information flows as needed between every system and process. Whether we are talking about governance, content, or digital transformation, IM is at the heart of every project and sets up long-term success for our clients.
Over the past decade, the majority of organizations have made investments in SharePoint, either as a content management or business collaboration platform. This trend has continued with Microsoft’s latest release, SharePoint 2013, and the steady growth in Office 365 subscriptions. The continued popularity of the SharePoint platform is somewhat perplexing, given the rate at which SharePoint implementations fail to meet user expectations.
SharePoint appears simple from the outside, and to be fair, it is pretty easy to get up and running out-of-the-box. It is in this simplicity, however, where the danger lies, ready to ruin great ideas. Given the relatively low up-front cost and effort, organizations frequently underestimate the complexity and effort it requires to deliver a successful SharePoint solution. In fact, according to a recent AIIM survey[i], only 6% of respondents consider their SharePoint projects successful, while 61% have either failed, stalled or are struggling. The most common barriers to success mentioned were lack of expertise, lack of vision, poor user adoption, and lack of governance.
If you’re reading this thinking “wow, that sounds familiar”, you’re not alone. The first step in revitalizing your SharePoint project, or avoiding these common missteps in a new implementation that you’re planning, is getting a better understanding of what went wrong and why. While there is no single secret to turning around your project, we strongly believe that asking a few key questions around the most common barriers is a good way to start addressing these challenges.
Washington Headquarters Services (WHS) awarded TeraThink a new contract supporting the National Commission on the Structure of the Air Force (NCSAF). The Commission is undertaking a comprehensive study of the structure of the Air Force to determine whether, and how, the structure should be modified to best fulfill current and anticipated mission requirements for the Air Force. The Commission will submit a report to the President and Congressional defense committees of the findings and conclusions of the study. TeraThink will provide information management and website support services (internet-based extranet capabilities, i.e. SharePoint) for the Commission to facilitate communication and collaboration with their constituents and to deliver their findings.
At U.S. Citizenship and Immigration Services, Office of Information Technology, TeraThink was awarded a prime contract for Information Technology Professional Services (ITPS). The work being performed under ITPS supports three USCIS Divisions: 1) System Engineering Division (SED), 2) End User Services (EUS) Division and 3) Enterprise Infrastructure Division (EID) in the following task areas:
Task 1: Planning Support
Task 2: Systems Development Support
Task 3: Document IT Support
Task 4: Systems Deployment Support
Task 5: SharePoint Support
Task 6: Program Management Support
Task 7: Test and Evaluation